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New Client Info
**Due to high demand our new patient appointments may not be readily available. Please call our office at 617-524-7300 to schedule. **
We require 24 hours notice for appointment cancellations and 48 hours notice for surgery cancellations. Advance notice will allow us to fill the slot that we were holding for you. Because late cancellations do not give us adequate time to fill the slot, we do charge a fee. The Appointment Late Cancellation/No Show Fee for an appointment is equal to the cost of the standard exam fee (currently $75), and the Surgery Late Cancellation/No Show Fee is 20% of the low end of the surgery estimate.
We do not have our own parking lot however street parking is available on Green and Center Street as well as many side streets such as St. John Street. Clients also have luck parking behind Blanchards. Sometimes it can be challenging to find a spot so we recommend allowing 10-15 minutes to find one when planning your visit. Please do not park in the garage next to the clinic as it is not ours and clients are at risk for being towed if they park there.
Public Transportation: We are located up the street from the Green Street station on the Orange Line. We are also accessible by bus, with the 41 and 39 bus lines within walking distance.
New Client and Sick appointments are scheduled for 30 minutes, while well visits for existing clients are scheduled for 20 minutes. Appointment lengths do not include check-in and check-out time.