New Client Info

1. Give us a call and schedule a new client appointment.
2. Contact your previous vet and have them send us your pet’s records of vaccinations, Dr Notes, and labwork. Or bring them to your appointment.
3. Arrive 10 minutes early to your appointment for Registration. You can expedite the process by filling out the New Client Information Form and submitting it before the appointment 

 

Cancellation Policy

 

We require 24 hours notice for appointment cancellations and 48 hours notice for surgery cancellations. Advance notice will allow us to fill the slot that we were holding for you. Because late cancellations do not give us adequate time to fill the slot, we do charge a fee. The Appointment Late Cancellation/No Show Fee for an appointment is equal to the cost of the standard exam fee (currently $75), and the Surgery Late Cancellation/No Show Fee is 20% of the low end of the surgery estimate.

 

Parking

 

We do not have our own parking lot however street parking is available on Green and Center Street as well as many side streets such as St. John Street. Clients also have luck parking behind Blanchards. Sometimes it can be challenging to find a spot so we recommend allowing 10-15 minutes to find one when planning your visit. Please do not park in the garage next to the clinic as it is not ours and clients are at risk for being towed if they park there.

Public Transportation: We are located up the street from the Green Street station on the Orange Line. We are also accessible by bus, with the 41 and 39 bus lines within walking distance.

 

Appointments

 

New Client and Sick appointments are scheduled for 30 minutes, while well visits for existing clients are scheduled for 20 minutes. Appointment lengths do not include check-in and check-out time.

 

Payment

 

• We accept cash, Visa, Mastercard, American Express, Discover, and checks (made out to: Jamaica Plain Animal Clinic)
• Full Payment is expected at the time of service.
• In order to keep our fees down, we do not accept CareCredit or do payment plans.